Businesses today operate in a primarily digital landscape.
Customers increasingly interact with brands digitally, and companies use
digital platforms and processes. IT experts are in high demand, but the supply
is low, as the number of applications leveraged by businesses and consumers
increases. With so much occurring digitally, the need for connected business
systems is imperative. Your databases and applications must communicate
effectively and securely. API-led connectivity is one method of ensuring your business can
keep pace with evolving technology and digital platforms.
1. API-led connectivity improves productivity
2. Reduce operational costs
3. Quickly launch projects with API-led connectivity
4. Enables new business models and revenue streams
5. Enhance business process management
6. Leverage data from legacy IT
7. APIs drive innovation
APIs allow companies to accelerate their innovation by unlocking
their core capabilities as digital assets. These digital assets allow customers
to expand their reach and tap into new markets that otherwise wouldn’t have
been considered (either due to a lack of resources or due to a lack of
awareness). For example, an insurance company who adopted digital technologies
and transformed their business to an API-LED digital enterprise could not only
sell policies through their own web and mobile channels but also created a platform
for collaboration with third party companies or alliances like airlines, travel portals and channel partners to sell
their travel and home insurances by white labelling their products.
The API-led connectivity approach is beneficial in a large
organization where you'll have multiple development teams. Your different lines
of business can each work on APIs within their own domain in the process layer.
For example, your web, mobile, or third-party partners can connect to APIs at
the experience layer. Likewise, the system layer can be managed by Central IT
groups associated with your various systems of record.
1. Experience
Layer
We can apply
security to different application consumers depending on who they are at the
experience layer. These consumers could be web, mobile, and third parties who
could be either internal or external to your organization. You can provide
multiple security policies such as client id, certificates, OAuth, and multiple
SLA tiers based on subscriptions. We can manage these consumers by providing or
withdrawing access to your applications, authorizing access, and monitoring
these APIs to measure the volumes and throughput. This also makes it easy to
monetize your products or services at this layer.
2. Process
Layer
The process
layer will contain your business capabilities and can be divided into various
domains. Each LOB can have its own APIs defining the product or
services they provide. For example, you would have a set of APIs defining the
customer, products, or billing. These APIs at the process level are accessed by
consumers from the experience layer. In addition, the process APIs can call
other APIs at the process layer or can call on APIs at the system layer, which
provides or update information from your systems of record.
3. System
Layer
The System
layer exposes information from your various systems of record. These will be
your legacy systems, your databases, CRMs (Salesforce), and ERPs (SAP). For example,
you could add queues, caches, timeouts, and circuit breakers at this layer if
you are experiencing performance issues. In addition, some API framework
vendors automatically create this layer and use AI to improve performance,
eliminate redundancies, and remove unused functionality.
Pros and Cons
Some common
complaints I hear related to this three-layered approach are that there are
multiple networks hops from layer to layer, and there is an added complexity to
this approach. These are the same questions I heard when we moved to
model-view-controller or when we used to have different servers for the
database and the application. However, a well-designed application will always
trump a few milliseconds of performance. An API-led connectivity approach can
lead to improved performance by adding caching, spike control, and monitoring
of multiple consumers and right-sizing the security on the system layer. Also,
note that the security is usually kept at the experience and system layers,
whereas the process layer is usually secured with a faster client id and
password level security. This can lead to the overall faster performance of
your systems.
Two other
important benefits of an API Led approach are reusability and the ability to
quickly plug in new consumers and systems of record.
Sources:
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